As a seller, I thought their inspection of my home was fair. That being said my family and I were at home when they arrived. I walked over to introduce myself to them and the buyer. The inspector interrupted me before I could extend a welcome and abruptly asked “I’m sorry who are you?” I introduced myself as the seller (also the sellers agent). He stated, “we don’t need you here”… I then commented on how he and his counterpart were 30 min early… he retorted that 30 min is on time. I’m sorry but if you’re going to be rude to me, on my property, in front of my family I will never recommend you to anyone. Substandard manners are unacceptable. My family and I awkwardly vacated the premises with no acknowledgement of the inconvenience…
Working with AmeriSpec was a great experience! From beginning to end, their service went above our expectations.
Megan went out of her way to get us on the schedule in time to meet our contingency timeline. She was kind, empathetic and efficient and explained all of the details to us over the phone so we knew what to expect. They sent us plenty of reminders beforehand and provided multiple payment options. Everyone else I spoke to via email and phone have been very responsive as well.
On the day of, Keith was our inspector. He took us through every nook and cranny of the home and made sure we knew everything about our purchase up front! They really put us at ease and helped to make sure we were informed. The inspection report was thorough and easy to understand!
In a market where some home buyers are waiving inspections, We were so thankful to work with this awesome team and gain much needed insights into our new home. I would highly recommend this company to anyone who’s looking for home and termite inspection services.
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